Cookie Policy

Date: 26/6/2023

This Cookie Policy applies to the website operated by the company LELOi AB and its affiliated companies (“LELO”). If you have any questions about this Cookie Policy, please contact us at privacy@lelo.com.

Cookies

Cookies are a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device to remember information about you (such as your language preference or login information). We use cookies to enable online purchase (e.g., put products in the cart), cookies to personalize content and ads, to provide social media features and to analyze our traffic. These cookies are set by us and are called first-party cookies. 

We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. We use third party cookies to optimize marketing performance and to measure the effectiveness of our advertising on other websites. These are usually persistent cookies and are stored until you delete them, or they expire based on the time set in each third-party cookie. We share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you have provided to them or that they have collected from your use of their services.

Cookies help us and our service providers to remember information about your use of our website and/or services, such as your language preference or login information. Therefore, by accepting the cookies that we use, you give us access to such information which we use to optimize our services for you and personalize your experience based on your preferences.  

Please note that data provided through cookies is not shared with anyone except the cookie providers.

Privacy Preference

When you use our website, we may store or retrieve information about your browser, and your behavior, mostly in the form of cookies. The data might be about you, your preferences or your device and is used to improve the quality of our website. The information does not usually directly identify you, but it can give you a more personalized web experience. We respect your right to privacy, so you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience or the functionality of the site.

LELO website is regularly scanned with our cookie scanning tool to maintain an accurate list of cookies. We classify cookies in different categories according to their purpose. 

Types of cookies:

The length of time a cookie will stay on your device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your device until they expire or are deleted.

Session cookies are specific to a particular visit and carry information as you view different pages, so you do not have to re-enter information every time you change pages or attempt to checkout. Session cookies expire and delete themselves automatically in a short period of time like after you leave the Site or when you close your web browser. Persistent cookies remember certain information about your preferences for viewing the site and allow us to recognize you each time you return.

Persistent cookies are stored on your browser cache or mobile device until you choose to delete them, and otherwise typically delete themselves at expiration.

Strictly Necessary Cookies - Security and Authentication

These cookies are necessary and vital to ensuring that LELO webpage works properly for visitors and registered users, such as maintaining the security, safety, and integrity of the website, authentication, and logging (including remembering permissions and consents you have granted) and ensuring the ability to securely complete transactions. These cookies cannot be switched off. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Functional Cookies – Account and User Preferences

These cookies enable our website to provide you with enhanced functionality and personalization. They are used to remember your account and preferences over time, such as keeping yourself logged in when returning, maintaining your choices and how you want website to appear (including keeping track of your preferred language and country), and customizing content based on how you use website. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all these services may not function properly.

Social Media Cookies – Social Networks

These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They help you to interact with social networks you are signed into while using the website, such as sharing content with the social network, logging in with the social network, and other features you employ with the social network, or that are allowed in the social network’s privacy policy. These may be set and controlled by the social networks, and your preferences with those social networks. They can track your browser across other sites and build up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies, you may not be able to use or see these sharing tools.

Performance Cookies - Performance and Analytics

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help to provide performance data on how the website is functioning to improve, including, for example, data on site and app functionality and speed to help us optimize the website, how the website is used to help us improve your experience, and detecting and gathering reporting on bugs to help make the website work better. In addition, we may employ transient technologies, including cookies or local stored objects, for site performance, experiments, form information, and interactions with the site, and may use temporary, short-term cookies for limited-time site events such as sales and promotions. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.

Managing Cookies

When you first visit our website, you will see our Cookie Declaration/Banner where you can accept all the cookies or manage your cookie settings. By clicking “Accept all cookies” on our cookie banner, you consent to the use of cookies and you accept all types of cookies we use, as outlined above. You can withdraw your consent at any time and clear cookies from your browser.

You can manage cookies by changing the settings by clicking on Cookie Settings button or within your browser.

If you click Cookie Settings displayed in the cookie banner when you first visit our website or click the Cookie Settings button available in this Cookie policy, you can access the Preference Center. It allows you to view the types of cookies we store and opt-out each cookie type, except Strictly necessary cookies.

If you wish to refuse all cookies, you can block them by managing your options in your browsers tool settings. Additionally, by clearing your browsing history of your browser, you can delete cookies that have already been stored on your device. This will remove all cookies settings from all websites you have visited. 

If you select not to activate certain cookies, or later to disable cookies, you may still visit our website, but your ability to use some features or areas of the website may be limited.

Updates to the Cookie Policy

From time to time, we may update this Policy due to changes in applicable legal framework, technology, or our business model. If we do so, we will notify you by posting the Cookie Policy on our website with a new effective date. 

Your consent applies to the following domains: www.lelo.com

Cookie declaration last updated on 1/20/26 by Cookiebot: